FAQ's
ORDERS
DO YOU SHIP INTERNATIONALLY?
Yes! We ship worldwide. Shipping rates and delivery times vary based on location. Visit our shipping policy for details.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
It depends on where you are. Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-21 days. Check out more information here.
WHAT'S YOUR RETURNS POLICY?
We accept returns within 30 days of delivery for unworn jewellery in its original packaging. Custom or personalized items are non-refundable unless faulty. Visit our Returns & Exchanges Policy for full details.
DO YOU OFFER REPAIRS?
If your jewellery needs repairs or adjustments, reach out to us, and we’ll let you know how we can help!
OTHER
CARE AND MATERIALS
Check out our materials and care page for more information!
IS GOLD-FILLED JEWELLERY WATERPROOF?
Yes, gold-filled jewelry is waterproof. It's suitable for everyday wear, including showers and hand washing. However, it's best to avoid exposing it to chlorine and other chemicals.
WHAT SIZE DO I NEED?
Check our size guide with step-by-step instructions.
IS YOUR JEWELLERY HYPOALLERGENIC?
Yes! Both gold-filled and sterling silver jewellery are hypoallergenic and safe for sensitive skin. However, people with extreme metal allergies should contact us for more information.
CAN I ADJUST THE SIZE OF MY JEWELLERY?
All of our pieces come with an extender to give you more adjustemnt. If you need a custom fit, contact us, and we’ll do our best to help!